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Facebook Marketing 2012 review #fbkm12

July 19th, 2012 by Lloyd Gofton

On Wednesday we attended the Facebook Marketing 2012 event (#fbkm12) at the ICO Conference Centre in London organised by Our Social Times and Chinwag.

As you can see by the agenda the line up was impressive, kicking off with Andy Pang from Facebook, and including brands such as Manchester City FC, Nokia, BBC, Guardian, Yorkshire Tea, Kraft (Cadburys), agencies such as TBG Digital, Edelman, We are Social, Isobar Social and SiteVisibility, and technologies such as Agorapulse and Tempero, as well as many more in the crowd.

You can see the presentations here.

The event, which will also be running in New York and Singapore, was jam-packed with 18 sessions developed to uncover the latest strategies, tools and insights for running Facebook campaigns, including case studies on brands such as Dove, Heinz, and Kellogg’s.

The event also coincided with the launch of two pieces of research, which were quoted during the event:

1. comScore and Facebook: European Insights About Earned and Paid Media Reach and Effectiveness

2. Facebook Global Ad Report 2012. Sponsored Story ads are now 53% more engaging than standard FB ads by TBG Digital

This was backed up by a range of learning/stats and advice from the sessions, examples of which include:

- Facebook only holds 6 months worth of data
- 66% of people follow less than 5 brands
- People don’t share facts, they share emotions. Brands that don’t measure will fail
- Most antisocial thing brands could do on Facebook is turn off comments
- videos, photos & links are “weightier” than other updates, therefore more likely to appear in newsfeeds; likes & comments add weight
- Likes are meaningless
- Japan has the quickest growing Facebook penetration percentage in the world
- A high CTR (click through rate) doesn’t equal a good ROI (Return on investment)

Each of the sessions was live blogged by Adam Tinworth (@adders) via the Liberate Media blog. If you would like to read more about any of the presentations, feel free to choose from the list below:

Andy Pang, Facebook: Facebook State of the nation

Richard Ayers, Manchester City FC & British Film institute: Facebook Strategy: How Facebook fits into a social & Digital strategy

Tom Smith and Brett Petersen, GlobalWebIndex: Facebook – Beyond the Hype

DiscussionFacebook and traffic, localisation and devices

Kelvin Newman, SiteVisibility: an introduction to Edgerank

Dom Dwight, Yorkshire Tea: Little Urn, human voice and Facebook Tea

Jeremy Waite, TBG Digital: why brands are doing Facebook advertising wrong

Discussion: the worth of Likes and Ads – Facebook Marketing 2012

Sarah Lindley, Cadbury: drives Dairy Milk engagement with a giant, chocolate thumb

Nils Mork-Ulnes & Judith Lewis, Beyond Interactive: The Science of sharing

Russell Goldsmith, Markettiers4DC: driving engagement with interactive video

Voices, real people and Black Swans: 3 case studies: Dove, Kellogg’s, XBox

Martin Belam, Emblem: leveraging the Facebook platform – Guardian Reader

Tom Ollerton, We are Social: Selling FMCG on Facebook with Heinz

Paul Marsden, Social Commerce Today: Ringing the Tills: An introduction to Fcommerce

Thomas Messett, Nokia: Nokia and Fcommerce

According to Appozite Tweet reach the crowd stretched well beyond those at the event and expanded onto the social web, as you would expect. By the end of the event 142,756 people had been reached.

Many of the sessions were also reported on by titles such as Marketing Week and eConsultancy, examples of the stories can be seen below:

Econsultancy:

Man City’s social strategy is about engagement, not traffic

Cadbury’s shift to social means no more drumming gorillas
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F-commerce doesn’t work, according to Nokia and Heinz

Marketing Week:

Cadbury adopts ‘social first’ strategy

BFI to use digital to tap into film fans

The conversation didn’t finish at the end of the event either, as debate continued both online and in the pub.

Facebook Marketing 2012 was a huge success and Chinwag and Our Social Times should be congratulated for bringing together such an impressive line up and pulling it off.

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