Comments on: O2 engages with customers through Twitter http://www.liberatemedia.com/blog/o2-engages-with-customers-through-twitter/ Liberate Media blends online PR with offline PR expertise to form a uniquely positioned social media agency. Tue, 16 Mar 2010 12:28:44 +0000 http://wordpress.org/?v=2.6 By: Analysis: UK mobile carriers on Twitter (part 2 – quants) « Wholly Social http://www.liberatemedia.com/blog/o2-engages-with-customers-through-twitter/#comment-25096 Analysis: UK mobile carriers on Twitter (part 2 – quants) « Wholly Social Tue, 23 Feb 2010 18:32:31 +0000 http://www.liberatemedia.com/?p=1302#comment-25096 [...] was the first to embrace Twitter (with some agency help), and is also the most [...] [...] was the first to embrace Twitter (with some agency help), and is also the most [...]

]]> By: JP http://www.liberatemedia.com/blog/o2-engages-with-customers-through-twitter/#comment-4321 JP Wed, 05 Nov 2008 15:54:44 +0000 http://www.liberatemedia.com/?p=1302#comment-4321 Who'da thunk it, all that time spent on the web was actually research... PS seen lots of emails flying about Wendy, we'll fix you yet! Who’da thunk it, all that time spent on the web was actually research…

PS seen lots of emails flying about Wendy, we’ll fix you yet!

]]> By: Wendy McAuliffe http://www.liberatemedia.com/blog/o2-engages-with-customers-through-twitter/#comment-4319 Wendy McAuliffe Wed, 05 Nov 2008 14:32:46 +0000 http://www.liberatemedia.com/?p=1302#comment-4319 Great job Will! The benefits of Twitter cannot be underestimated by businesses. We're also training a number of brands in how to use the tool effectively as part of their customer engagement strategy, and in many cases the results can be seen almost instantly. Most brands are shocked to see what is being said about them online, and amazed by how quickly they can make steps to rectify the situation. (P.S. My problem is in part solved - am waiting for further assistance today!) Great job Will! The benefits of Twitter cannot be underestimated by businesses. We’re also training a number of brands in how to use the tool effectively as part of their customer engagement strategy, and in many cases the results can be seen almost instantly. Most brands are shocked to see what is being said about them online, and amazed by how quickly they can make steps to rectify the situation.

(P.S. My problem is in part solved - am waiting for further assistance today!)

]]> By: Will McInnes http://www.liberatemedia.com/blog/o2-engages-with-customers-through-twitter/#comment-4317 Will McInnes Wed, 05 Nov 2008 13:35:29 +0000 http://www.liberatemedia.com/?p=1302#comment-4317 Marvellous! Only O2 can claim to be really behind their adoption of Twitter, but I was the one given the opportunity to train these guys and on one of the days JP made some excellent contributions and showed plenty of evidence that he was a net native and really got the online world, so much so that he's now moved into the new dedicated Digital Communications role. It's been brilliant to see him doing such a helpful job for people. Go JP! (Hope your prob is actually solved Wendy!). <abbr><em><abbr><em>Will McInness last blog post..<a href="http://feeds.feedburner.com/~r/nixonmcinnes/~3/437021454/" rel="nofollow">Flash on the Beach 2008 Round-up (Part one)</a></em></abbr></abbr></em> Marvellous! Only O2 can claim to be really behind their adoption of Twitter, but I was the one given the opportunity to train these guys and on one of the days JP made some excellent contributions and showed plenty of evidence that he was a net native and really got the online world, so much so that he’s now moved into the new dedicated Digital Communications role. It’s been brilliant to see him doing such a helpful job for people. Go JP! (Hope your prob is actually solved Wendy!).

Will McInness last blog post..Flash on the Beach 2008 Round-up (Part one)

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