Posts Tagged ‘conversation’
August 8th, 2008
As a PR company we always have our ear to the ground, and Twitter is a place were negitivity can be spawned so quickly that it’s crucial you’re monitoring conversations about you and your company.
Here are some tools that might help.
Monitter is very new on the scene - it’s a Twitter monitor that lets you “monitor” the Twitter world for a set of three keywords and watch what people are saying.
Looks nice, although it’s a shame it only lets you track 3 keywords. It also allows you to take an RSS feed for the keyword.
TweetDeck aims to make all your Twitter experience as accessible as possible.
You can put your followers into groups, and save keyword searches. The drawback to Tweetdeck is that the timeframe is only 48 hrs, so aything after that can not be accessed. I still do think that TweetDeck is a break through act and is still in Beta so expect more to come.
Twist is a very nice embeddable graph, where you can input several keywords. You can create a chart of keywords from the last week or last month. A nice way of visually monitoring keywords on Twitter.
Twittermeter is similar to the above but without the embedding option.
Tweetstats is a way to monitor people by their Twitter username. It gives you some really nice graphs of your timeline, hourly tweets, a tag cloud and some other nice graphs. Great little site to monitor useage.
If you want to monitor the latest Twitter trends Twitterscoop is a good place to start. The landing page offers you a tag cloud and a hot topics section, and you can also search for your own topics.
Twitturly gives you a real time list of the url’s people are talking about.
Hopefully these will get you started - if you have any amazing tools to offer please let me know.
Tweet about them and they will join Twitter
July 3rd, 2008
I had a new social media experience today. Yesterday I Tweeted about a new start-up called Hive Sight, and the next minute I see that they have joined Twitter. It could just be a coincidence and part of their online strategy already…but maybe I helped to speed things up a little!
Here is the series of events:
I tweeted about Hive Sight at 8.47 am on July 2nd.
12.39 pm that very day I am being followed by Co-founder @ HiveSight. I am also asked a question about my experiences of the site via Twitter.
It seems as though they have just created a new Twitter account.
It looks like Hive Sight have been monitoring online conversation and wanted to respond immediately and personally to my Tweet - absolutely the right thing to do!
More companies should take this swift approach of engaging in open conversation and actively monitoring online dialogue. If you don’t engage in online conversation, your company might find itself fighting fires that could have been nipped in the bud!